Privacy & Security

Tk399 Privacy Policy – Your Information Is Completely Safe With Us

Tk399 takes the privacy of your personal information seriously. On this page, we clearly explain what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
SSL Encryption
All data is secured with 256-bit SSL encryption

How We Protect Your Privacy

A quick overview of the key pillars of tk399's Privacy Policy

Secure Data Storage

All your personal data is stored on encrypted servers. Multi-layer security measures are in place to prevent unauthorised access.

No Data Sold to Third Parties

Your personal information is never sold to advertisers or third parties. Only limited data is used strictly for service improvement.

Your Rights Are Protected

You can request to view, correct, or delete your information at any time. You have full control over your data.

SSL & Encryption

Every transaction and data exchange on tk399 is protected by 256-bit SSL encryption — making it virtually impossible for hackers to breach.

Cookie Controls

We only use essential cookies that improve your experience. You can update your cookie settings at any time.

Marketing Opt-Out

You will not receive any promotional emails or SMS unless you opt in. You can unsubscribe at any time.

Tk399 respects your privacy. This Privacy Policy explains what information we collect and how we use it. If you have any questions, feel free to contact our support team.

1 Introduction

Tk399 (referred to herein as "we" or "the Platform") is fully committed to protecting the privacy of your personal information. This Privacy Policy is designed to give you a clear understanding of what data we collect, why we collect it, and how we use it.

By using or registering on the tk399 platform, you are considered to have accepted this Privacy Policy. If you do not agree with this policy, please refrain from using the platform.

This Privacy Policy is to be read together with our Terms & Conditions-in conjunction with. tk399 reserves the right to update this policy at any time, and members will be notified of any changes.


2 What Information We Collect

Tk399 collects various types of information from its members. This data falls into two main categories — what you provide directly and what is collected automatically while you use the platform.

Data Type Example Collection Method
Identification Information Name, date of birth, national ID number Registration Form / KYC
Contact Information Email, mobile number, address Registration Form
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser, operating system Automatic
Usage Information Login time, betting history, preferred games Automatic
Cookie Data Session data, preference settings Cookies / Local Storage
  • We only collect information that is strictly necessary — nothing more.
  • Sensitive information such as health, religion, or political opinions is never collected.
  • Documents submitted during the KYC process are used solely for identity verification.

3 Why We Collect Your Information

Tk399 collects your information because it is essential to providing you with the best possible service. We never collect unnecessary data, and any information gathered is used solely for defined purposes.

  • Account Management: To ensure the security of registration, login, and your account.
  • KYC & Age Verification: To prevent underage access and verify user identity.
  • Financial Transactions: To process deposits and withdrawals.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyze usage patterns and improve your experience on the platform.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Customer Support: To resolve your issues quickly and effectively.

We never sell your information to third parties for advertising purposes. Your data is used exclusively to operate and improve tk399 services.


4 How We Share Your Information

Tk399 takes great care when it comes to sharing your personal information with third parties. Data is only shared in specific circumstances and on a strictly limited basis.

  • Payment Processor: Limited transaction data is shared with services such as bKash, Nagad, and Rocket to process deposits and withdrawals.
  • KYC Partner: With authorized verification agencies for identity verification purposes.
  • Law Enforcement: When required by court order or legal obligation.
  • Technology Provider: For infrastructure support such as cloud storage or cybersecurity services — subject to strict confidentiality agreements.

Tk399 never sells or transfers your information to advertisers, data brokers, or unrelated third parties. This is our core commitment.


5 Data Retention Period

Tk399 does not retain your data longer than necessary. Separate retention periods are defined for different types of information.

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligations
Transaction Records 7 years Financial Regulatory Requirements
KYC Documents 5 years after account closure Fraud Prevention
Log Data 90 days Security Monitoring
Cookie Information 30 days to 1 year User Experience

Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.


6 Cookie Policy

Tk399 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your preferences on future visits.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functionality Cookies: To remember your language and preference settings.
  • Analytics Cookies: To understand platform usage — fully anonymised.

You can block or delete cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

Tk399 does not use any third-party tracking cookies. Our analytics run entirely on our own servers, and no data is shared externally.


7 Your Rights

Tk399 believes you should have full control over your data. That's why we provide you with the following rights.

Right to AccessYou have the right to request access to the information we hold about you.
Right to RectificationYou may request corrections to any inaccurate or outdated information.
Right to ErasureYou may request that your data be deleted under certain conditions.
Right to Restrict ProcessingIn certain cases, you may be able to restrict the processing of your data.
Right to PortabilityYou can export your information in a machine-readable format.
Right to ObjectYou may object to the use of your data for marketing or profiling.

To exercise any of these rights, email us at support@tk399.ws or reach out via live chat. We typically respond within 30 days.


8 Children's Privacy

Tk399 is strictly an adults-only (18+) platform. We do not knowingly collect information from anyone under the age of 18. If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

  • Parents and guardians are encouraged to enable parental controls on devices used by children.
  • If a minor has accessed your account, please notify us immediately.
  • Age verification is mandatory at the time of registration.

9 Security Measures

Tk399 uses industry-leading security technology to keep your data safe. Our security team monitors the platform around the clock, 24/7.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
  • Firewall & DDoS Protection: Our servers are protected against cyber attacks.
  • Regular Security Audits: Regular penetration testing is conducted by third-party specialists.
  • Restricted Access: Only authorized personnel can access data on a need-to-know basis.
  • Data Backup: Regular encrypted backups are maintained to prevent data loss.

If you suspect unauthorized access to your account, change your password immediately and notify us at support@tk399.ws. Our security team will act promptly.


10 Policy Updates

Tk399 may update this Privacy Policy from time to time. Changes may be made due to legal updates, new technologies, or improvements to our services.

  • Members will be notified in advance by email or platform notification in the event of any major changes.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.
  • The date of the most recent update will always be displayed at the top of the page.
  • If you do not agree to the updated policy, you have the option to close your account.

11 Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our data protection team is ready to assist you.

  • Email: support@tk399.ws
  • Live Chat: Click the chat icon in the bottom-right corner of the platform.
  • For general enquiries, please visit our FAQ Page View.

For data protection requests (viewing, correcting, or deleting your information), please send an email with the subject line "Data Request". We typically respond within 30 business days.

Your Data Is Safe — Join Now

Your privacy is fully protected at tk399. Register today on a secure, transparent, and responsible gaming platform.

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