Tk399 Terms & Conditions – Your Complete Guide to Using the Platform

1 General Terms

Tk399 (referred to as "we", "the platform", or "tk399") is an online betting and gaming service provider. These Terms & Conditions constitute a legally binding agreement between tk399 and its members.

Tk399 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes are made will be considered acceptance of the revised terms. We recommend checking this page regularly.

• These Terms & Conditions apply to all members, visitors, and users of the tk399 platform.
• These Terms & Conditions are written in Bengali and shall take precedence over any translation into another language.
• If any provision is found to be invalid or unenforceable, all remaining terms will continue to apply.
• Verbal statements made by any tk399 representative cannot override or alter these written Terms & Conditions.

2 Account Registration

You are required to provide accurate and complete information when opening an account on tk399. Registering with false information may result in your account being closed at any time and your funds being forfeited.

Each individual may hold only one account. If multiple accounts are found to belong to the same person, all accounts will be closed and any balances, including bonuses, may be forfeited.

• The name, phone number, and email provided at registration must be accurate and truthful.
• A copy of your national ID card or passport may be requested as part of the account verification (KYC) process.
• Withdrawal functionality may be limited until verification is complete.
• Members are responsible for keeping their account password confidential. Your password should not be shared with anyone.
• If you suspect unauthorized access to your account, notify our support team immediately.

3 Age Restrictions

Members must be at least 18 years of age to participate on tk399. This is a strict rule with no exceptions. We are firmly committed to keeping minors away from gaming.

If a false age is provided at registration and later verified, the account will be closed immediately. In such cases, tk399 reserves the right to decide whether any deposited funds will be returned.

• A national ID card or birth certificate may be requested for age verification purposes.
• Parents and guardians are encouraged to use parental controls to prevent children from accessing tk399 on their devices.
• Attempting to place bets on behalf of a minor may be a criminal offence.

4 Financial Transactions

Tk399 supports deposits via bKash, Nagad, Rocket, and other mobile banking methods. All transactions are processed through secure, encrypted channels. Minimum and maximum deposit limits are set within the platform.

Account verification (KYC) must be completed before you can make a withdrawal. Withdrawal requests are typically processed within 24 to 72 hours. During exceptional circumstances, this timeframe may be extended.

• It is recommended that you use the same method for both deposits and withdrawals.
• Deposits from third-party accounts are not accepted.
• Accounts may be temporarily suspended in cases of suspicious transactions.
• Any applicable currency conversion fees or additional charges will be communicated to you in advance.
• If you experience any issues with a withdrawal, please contact our support team.

5 Bonuses & Offers

Tk399 regularly offers welcome bonuses, reload bonuses, cashback, and special promotions. Each bonus comes with its own terms, which are detailed on the relevant offer page. Please read the applicable terms carefully before claiming any bonus.

Bonuses may only be used for betting or gaming purposes and cannot be withdrawn directly. Winnings derived from bonuses can only be withdrawn after the specified rollover requirement has been met.

• Each member is eligible to claim each bonus offer once only.
• Any attempt to claim bonuses using multiple accounts will result in all associated accounts being closed.
• Using a VPN or proxy to claim bonuses is not permitted.
• Bonuses have a set expiry date — any unused bonus will be forfeited once it expires.
• Tk399 reserves the right to modify or cancel any bonus offer at any time.
• Accounts found guilty of bonus abuse may be suspended.

6 Betting Rules

Betting on tk399 is strictly for personal entertainment. Once a bet is confirmed, it cannot be changed, so please think carefully before placing one. If a bet is voided due to a technical error, your stake will be refunded.

In live betting, odds can change at any moment. The odds displayed at the time a bet is placed are considered final. tk399 is not responsible for any delays in placing bets due to internet connectivity issues.

• All bet outcomes are determined by the official result of the relevant match or event.
• Tk399 reserves the right to void any winnings paid out as a result of incorrect odds or a technical error.
• Any bet linked to suspicious activity or match-fixing will be voided.
• For casino games, the individual rules of each game apply.

7 Account Closure & Suspension

Tk399 reserves the right to suspend or permanently close any account at any time, with or without prior notice. In most cases, however, a notice explaining the reason will be provided.

Members may also request to close their account at any time. Upon closure, any remaining balance (excluding bonuses) will be refunded.

• If an account is closed due to a terms violation, the remaining balance may be forfeited.
• A maintenance fee may apply to inactive accounts (those dormant for more than 12 months).
• To reopen a closed account, please contact our support team.
• Self-exclusion requests made as part of responsible gaming will be acted on immediately.

8 Responsible Gaming

Tk399 believes gaming should be a source of enjoyment, not stress. We encourage all members to play within their means. Gaming should never be seen as a primary source of income.

If you feel your gaming habits are getting out of hand, reach out to us without delay. Our responsible gaming team is always ready to help.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for a specified period of time.
• Cooling-Off Period: You can take a break of anywhere between 24 hours and 30 days.
• Reality Check: You will be shown a summary of your gaming session at set intervals.

9 Prohibited Activities

The following activities are strictly prohibited on the tk399 platform. Any violation may result in immediate account closure and potential legal action.

• Creating multiple accounts or using someone else's account.
• Bonus abuse — such as claiming bonuses under multiple identities.
• Any attempt at hacking, malware deployment, or other forms of technical manipulation.
• Money laundering or transactions involving illegally obtained funds.
• Bets associated with match-fixing or any form of manipulation.
• Harassing or threatening other members.
• Attempting to access the platform from a restricted region using a VPN or proxy.
• Unauthorized use of the tk399 brand name or logo.

10 Limitation of Liability

Tk399 is not fully liable for any losses a member may incur due to technical issues on the platform, internet disruptions, or third-party service failures. However, we will make every reasonable effort to provide compensation in such situations.

Gaming outcomes are entirely random and no result can be guaranteed. tk399 is not liable for any money lost through betting or gaming. Members place bets at their own discretion and risk.

• Tk399 is not responsible for any bets placed based on third-party websites or advice outside of the platform.
• In the event of force majeure (such as natural disasters or cyberattacks), compensation for service disruptions may not be possible.
• Tk399's maximum liability is limited to the balance held in the member's account.

11 Changes to Terms

Tk399 reserves the right to modify these Terms & Conditions, in whole or in part, at any time. Members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes take effect will be considered acceptance of the updated Terms & Conditions. We recommend checking this page regularly.

• The latest version of these terms and conditions will always be available on this page.
• Previous versions of these terms and conditions are no longer in effect.
• If you do not agree with the updated Terms & Conditions, you have the option to close your account.

12 Contact

If you have any questions or comments about these Terms & Conditions, please get in touch. Our support team is available 24 hours a day, 7 days a week.

• Email: support@tk399.ws
• Live Chat: Click the chat icon in the bottom-right corner of the platform.
• For general inquiries, visit our FAQ Page View.